Dreamgraphy LLC Privacy Policy

Privacy Policy

Effective: June 29, 2025

Dreamgraphy LLC ("Company," "we," "us," or "our") operates the website www.dreamgraphy.com
 and provides professional photography services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in connection with our services and website (collectively, the "Services").

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Services.

1. INTRODUCTION AND SCOPE

This Policy applies to information we collect online (including via cookies and similar technologies) and offline in connection with bookings, sessions, and customer support. It also explains our use of advertising and analytics technologies—such as the Meta Pixel (formerly Facebook Pixel), Automatic Advanced Matching, and similar tools—which help us measure performance and show relevant ads.

2. INFORMATION WE COLLECT
2.1 Personal Information

We may collect the following categories of personal information:

Identity Information: Full name, date of birth, government-issued identification

Contact Information: Email address, phone number, mailing address

Financial Information: Billing address, payment method details, transaction history

Visual Content: Photographs, videos, and related metadata from photography sessions

Session Information: Booking details, preferences, special requests, location data

Communication Records: Correspondence with our team, including emails, texts, and call logs

Technical/Online Identifiers: IP address, cookie identifiers, device and browser type, operating system, access times, pages viewed, referring URLs, and hashed identifiers derived from information you provide (e.g., email or phone) used for advertising and measurement as described in Section 7

Customer/Account Identifiers: Internal customer or booking IDs used to link your interactions across our systems (e.g., “external ID”)

2.2 Automatically Collected Information

We automatically collect certain technical information through cookies, pixels, tags, SDKs, and similar technologies when you visit our website or use our Services.

2.3 Third-Party Sources

We may receive information about you from third parties, including payment processors, analytics providers, marketing/advertising partners (e.g., Meta Platforms), and referral sources.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Service Delivery: Processing bookings, conducting photography sessions, delivering final products

Payment Processing: Handling transactions, invoicing, and financial record-keeping

Customer Communication: Responding to inquiries, providing updates, sending confirmations

Service Improvement: Analyzing usage patterns, enhancing user experience, developing new features

Marketing & Advertising: Sending promotional materials (with consent where required) and using advertising technologies (e.g., Meta Pixel and hashed identifiers) to measure ad performance, attribute conversions, build/expand audiences, and show relevant ads

Legal Compliance: Meeting regulatory requirements, responding to legal requests

Business Protection: Preventing fraud, protecting intellectual property, ensuring security

4. DISCLOSURE OF YOUR INFORMATION
4.1 We Do Not Sell Your Information

We do not sell your personal information for money. We may engage in “sharing” for cross-context behavioral advertising (as that term is defined under certain U.S. privacy laws), for example when we use advertising cookies/pixels to help show you relevant ads on other platforms. You may opt out of such sharing as described in Sections 7 and 14.

4.2 Permitted Disclosures

We may disclose your personal information in the following circumstances:

Service Providers: To trusted third parties who assist us in operating our business (e.g., payment processors, cloud storage providers, customer support, analytics, and advertising platforms such as Meta Platforms, Inc.)

Legal Requirements: When required by law, court order, or government request

Business Protection: To protect our rights, property, or safety, or that of our users or the public

Business Transfers: In connection with a merger, acquisition, or sale of assets

With Your Consent: When you have explicitly authorized disclosure

4.3 Photography Usage Rights

Your photographic images will only be used for portfolio, marketing, or promotional purposes with your explicit written consent through a separate model/property release agreement.

5. DATA RETENTION AND DELETION
5.1 Retention Period

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

5.2 Deletion Requests

You may request deletion of your personal information by contacting us at book.dreamgraphy@gmail.com
. We will respond within 30 days and delete your information unless we have a legal basis for retention.

5.3 Backup Data

Deleted information may persist in backup systems for up to 90 days following deletion.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access to your personal information

Correction of inaccurate information

Deletion of your personal information

Portability of your data

Opt-Out of marketing communications and opt-out of sharing for targeted advertising (see Sections 7 and 14)

Non-Discrimination for exercising your rights

To exercise these rights, contact us at book.dreamgraphy@gmail.com
.

7. COOKIES, TRACKING TECHNOLOGIES & META PIXEL
7.1 Types of Cookies/Technologies

We use essential, functional, analytics, and marketing cookies/pixels, including third-party tools, to operate our site, understand usage, improve Services, and market our offerings.

7.2 Cookie/Consent Management

You can control cookies through your browser settings and, where available, our cookie banner or preferences manager. In regions that require consent, marketing/advertising cookies and pixels will not load until you opt in. Disabling certain cookies may affect website functionality.

7.3 Meta Pixel, Automatic Advanced Matching, and Hashed Identifiers

We use the Meta Pixel (Facebook) to measure the effectiveness of our ads and to reach people likely to be interested in our Services. When available, we may enable Automatic Advanced Matching to send hashed versions of information you provide to us (such as email address, phone number, first and last name, and address components like city/state/ZIP/country) to help match website events with people on Meta technologies for ads measurement and remarketing. Hashing occurs before this data is transmitted. We do not send sensitive categories of information (e.g., financial, health, or government ID numbers).

We may also use a server-side integration (e.g., Meta Conversions API) to improve event reliability and measurement. Meta’s use of information is governed by its own policies. You can learn about ads preferences and opt-out controls from Meta directly via your Facebook account settings.

7.4 Opt-Out of Targeted Advertising (Meta/Other)

You can:

Adjust preferences in our cookie banner (where available) to disable marketing cookies/pixels;

Use browser settings or tools that signal Global Privacy Control (GPC); and/or

Follow platform-specific ad settings (e.g., Facebook Ads Preferences).

Opting out will not stop all ads, but it will limit the use of your information for targeted advertising.

8. DATA SECURITY

We implement industry-standard security measures, including encryption in transit and at rest, secure payment processing through PCI-compliant providers, regular security assessments and updates, access controls and employee training, and incident response procedures. However, no method of transmission or storage is 100% secure.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States, which may have different privacy laws than your jurisdiction.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age. If you are under 18, you must obtain parental consent before using our Services. We do not knowingly collect personal information from children under 13.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

12. MARKETING COMMUNICATIONS
12.1 Opt-In

We will only send marketing communications with your consent where required.

12.2 Opt-Out

You may unsubscribe from marketing communications by clicking “unsubscribe” in our emails, contacting book.dreamgraphy@gmail.com
, or updating your account preferences. Opting out of email marketing is separate from opting out of cookies/pixels; see Section 7 for targeted advertising controls.

13. POLICY UPDATES

We may update this Privacy Policy periodically. Material changes will be communicated through email (for registered users), a prominent notice on our website, and an updated effective date. Continued use of our Services after changes constitutes acceptance of the updated Policy.

14. STATE-SPECIFIC RIGHTS
14.1 California Residents (CCPA/CPRA)

California residents have additional rights, including the right to know, delete, correct, and opt-out of “selling” or “sharing” personal information for cross-context behavioral advertising. We do not sell personal information for money. We may share information for targeted advertising as described in Section 7. You can opt out by using our cookie preferences tool (where available), enabling Global Privacy Control (GPC) in your browser, or emailing book.dreamgraphy@gmail.com
 with the subject line “Do Not Sell or Share My Personal Information.”

14.2 Other State Laws

Residents of certain U.S. states (e.g., CO, CT, UT, VA) may have additional rights, including the right to opt out of targeted advertising and certain profiling. You may exercise these rights by following the steps in Sections 7 and 6 or contacting us at book.dreamgraphy@gmail.com
.

15. CONTACT INFORMATION

Dreamgraphy LLC
Email: info@dreamgraphy.com

Phone: 1-800-540-8295
Address: 1441 Kapiolani Blvd Ste 1114 #713726, Honolulu, HI, USA, 96814-4406

Response Time: We will respond to privacy-related inquiries within 30 days.
Privacy Policy

Effective: June 29, 2025

Dreamgraphy LLC ("Company," "we," "us," or "our") operates the website www.dreamgraphy.com
 and provides professional photography services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in connection with our services and website (collectively, the "Services").

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Services.

1. INTRODUCTION AND SCOPE

This Policy applies to information we collect online (including via cookies and similar technologies) and offline in connection with bookings, sessions, and customer support. It also explains our use of advertising and analytics technologies—such as the Meta Pixel (formerly Facebook Pixel), Automatic Advanced Matching, and similar tools—which help us measure performance and show relevant ads.

2. INFORMATION WE COLLECT
2.1 Personal Information

We may collect the following categories of personal information:

Identity Information: Full name, date of birth, government-issued identification

Contact Information: Email address, phone number, mailing address

Financial Information: Billing address, payment method details, transaction history

Visual Content: Photographs, videos, and related metadata from photography sessions

Session Information: Booking details, preferences, special requests, location data

Communication Records: Correspondence with our team, including emails, texts, and call logs

Technical/Online Identifiers: IP address, cookie identifiers, device and browser type, operating system, access times, pages viewed, referring URLs, and hashed identifiers derived from information you provide (e.g., email or phone) used for advertising and measurement as described in Section 7

Customer/Account Identifiers: Internal customer or booking IDs used to link your interactions across our systems (e.g., “external ID”)

2.2 Automatically Collected Information

We automatically collect certain technical information through cookies, pixels, tags, SDKs, and similar technologies when you visit our website or use our Services.

2.3 Third-Party Sources

We may receive information about you from third parties, including payment processors, analytics providers, marketing/advertising partners (e.g., Meta Platforms), and referral sources.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Service Delivery: Processing bookings, conducting photography sessions, delivering final products

Payment Processing: Handling transactions, invoicing, and financial record-keeping

Customer Communication: Responding to inquiries, providing updates, sending confirmations

Service Improvement: Analyzing usage patterns, enhancing user experience, developing new features

Marketing & Advertising: Sending promotional materials (with consent where required) and using advertising technologies (e.g., Meta Pixel and hashed identifiers) to measure ad performance, attribute conversions, build/expand audiences, and show relevant ads

Legal Compliance: Meeting regulatory requirements, responding to legal requests

Business Protection: Preventing fraud, protecting intellectual property, ensuring security

4. DISCLOSURE OF YOUR INFORMATION
4.1 We Do Not Sell Your Information

We do not sell your personal information for money. We may engage in “sharing” for cross-context behavioral advertising (as that term is defined under certain U.S. privacy laws), for example when we use advertising cookies/pixels to help show you relevant ads on other platforms. You may opt out of such sharing as described in Sections 7 and 14.

4.2 Permitted Disclosures

We may disclose your personal information in the following circumstances:

Service Providers: To trusted third parties who assist us in operating our business (e.g., payment processors, cloud storage providers, customer support, analytics, and advertising platforms such as Meta Platforms, Inc.)

Legal Requirements: When required by law, court order, or government request

Business Protection: To protect our rights, property, or safety, or that of our users or the public

Business Transfers: In connection with a merger, acquisition, or sale of assets

With Your Consent: When you have explicitly authorized disclosure

4.3 Photography Usage Rights

Your photographic images will only be used for portfolio, marketing, or promotional purposes with your explicit written consent through a separate model/property release agreement.

5. DATA RETENTION AND DELETION
5.1 Retention Period

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

5.2 Deletion Requests

You may request deletion of your personal information by contacting us at book.dreamgraphy@gmail.com
. We will respond within 30 days and delete your information unless we have a legal basis for retention.

5.3 Backup Data

Deleted information may persist in backup systems for up to 90 days following deletion.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access to your personal information

Correction of inaccurate information

Deletion of your personal information

Portability of your data

Opt-Out of marketing communications and opt-out of sharing for targeted advertising (see Sections 7 and 14)

Non-Discrimination for exercising your rights

To exercise these rights, contact us at book.dreamgraphy@gmail.com
.

7. COOKIES, TRACKING TECHNOLOGIES & META PIXEL
7.1 Types of Cookies/Technologies

We use essential, functional, analytics, and marketing cookies/pixels, including third-party tools, to operate our site, understand usage, improve Services, and market our offerings.

7.2 Cookie/Consent Management

You can control cookies through your browser settings and, where available, our cookie banner or preferences manager. In regions that require consent, marketing/advertising cookies and pixels will not load until you opt in. Disabling certain cookies may affect website functionality.

7.3 Meta Pixel, Automatic Advanced Matching, and Hashed Identifiers

We use the Meta Pixel (Facebook) to measure the effectiveness of our ads and to reach people likely to be interested in our Services. When available, we may enable Automatic Advanced Matching to send hashed versions of information you provide to us (such as email address, phone number, first and last name, and address components like city/state/ZIP/country) to help match website events with people on Meta technologies for ads measurement and remarketing. Hashing occurs before this data is transmitted. We do not send sensitive categories of information (e.g., financial, health, or government ID numbers).

We may also use a server-side integration (e.g., Meta Conversions API) to improve event reliability and measurement. Meta’s use of information is governed by its own policies. You can learn about ads preferences and opt-out controls from Meta directly via your Facebook account settings.

7.4 Opt-Out of Targeted Advertising (Meta/Other)

You can:

Adjust preferences in our cookie banner (where available) to disable marketing cookies/pixels;

Use browser settings or tools that signal Global Privacy Control (GPC); and/or

Follow platform-specific ad settings (e.g., Facebook Ads Preferences).

Opting out will not stop all ads, but it will limit the use of your information for targeted advertising.

8. DATA SECURITY

We implement industry-standard security measures, including encryption in transit and at rest, secure payment processing through PCI-compliant providers, regular security assessments and updates, access controls and employee training, and incident response procedures. However, no method of transmission or storage is 100% secure.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States, which may have different privacy laws than your jurisdiction.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age. If you are under 18, you must obtain parental consent before using our Services. We do not knowingly collect personal information from children under 13.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

12. MARKETING COMMUNICATIONS
12.1 Opt-In

We will only send marketing communications with your consent where required.

12.2 Opt-Out

You may unsubscribe from marketing communications by clicking “unsubscribe” in our emails, contacting book.dreamgraphy@gmail.com
, or updating your account preferences. Opting out of email marketing is separate from opting out of cookies/pixels; see Section 7 for targeted advertising controls.

13. POLICY UPDATES

We may update this Privacy Policy periodically. Material changes will be communicated through email (for registered users), a prominent notice on our website, and an updated effective date. Continued use of our Services after changes constitutes acceptance of the updated Policy.

14. STATE-SPECIFIC RIGHTS
14.1 California Residents (CCPA/CPRA)

California residents have additional rights, including the right to know, delete, correct, and opt-out of “selling” or “sharing” personal information for cross-context behavioral advertising. We do not sell personal information for money. We may share information for targeted advertising as described in Section 7. You can opt out by using our cookie preferences tool (where available), enabling Global Privacy Control (GPC) in your browser, or emailing book.dreamgraphy@gmail.com
 with the subject line “Do Not Sell or Share My Personal Information.”

14.2 Other State Laws

Residents of certain U.S. states (e.g., CO, CT, UT, VA) may have additional rights, including the right to opt out of targeted advertising and certain profiling. You may exercise these rights by following the steps in Sections 7 and 6 or contacting us at book.dreamgraphy@gmail.com
.

15. CONTACT INFORMATION

Dreamgraphy LLC
Email: info@dreamgraphy.com

Phone: 1-800-540-8295
Address: 1441 Kapiolani Blvd Ste 1114 #713726, Honolulu, HI, USA, 96814-4406

Response Time: We will respond to privacy-related inquiries within 30 days.

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